I ordered an arrangement for my auntie’s funeral service. Orchids were her favorite flower. Ordering online was easy and straightforward. When I called the shop to ask a quick question, I received friendly service. After the arrangement was created, i received a text that included a photo and video of it! I’ve never had that before and found it to be unique and helpful since I wasn’t able to see it in person. On the day of the service, I received another text to advise the arrangement was on its way, then a confirmation once it arrived (and on time)! Thank you, Thomas Flowers, for a seamless experience. I wish your shop was near where I live in Tacoma, WA! I’d order all of my flowers from your shop!
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Florist's Response:
Dawn, thank you so much for trusting us with something so meaningful. We’re honored to have created an arrangement that reflected your auntie’s love for orchids. We’re especially glad the photo and delivery updates helped bring you peace of mind from afar—that’s exactly why we do it. Wishing you and your family comfort during this time.