A monochromatic mix of oranges that includes pin-cushion protea, free spirit roses, spray roses and lilies.
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Rated 5 out of 5 stars
The very best florist ever. Consistent quality of design of their bouquets, and the exceptional customer service with follow up. Photo of actual arrangement sent and delivery notification. Especially appreciate these services as I am sending arrangements from out of state. ---- Florist's Response: Thank you so much, Jackie! We love knowing that our photos and delivery updates give you peace of mind when sending flowers from out of state. Your kind words about our designs and service mean so much to our team. We truly appreciate you choosing Thompson’s!
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Rated 5 out of 5 stars
This florist is exceptional. The arrangement is beautiful, and I and the recipient are very pleased. I have used this florist before with the very same quality of product and service. Especially appreciated that they sent me a picture of the bouquet that was delivered. I recommend highly Thompson's Flower Shop. ---- Florist's Response: Thank you so much, Jackie! We’re delighted to know both you and the recipient were pleased, and we’re grateful for your continued trust in us. Sending a photo before delivery is one of our favorite touches, and we’re so glad you appreciated it.
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Rated 5 out of 5 stars
I just heard back from the recipient of this flower purchase and exactly what I ordered was delivered right on time. This was for the staff of a new Nothing Bundt Cakes bakery in the area and was well received, Thank you very much, ---- Florist's Response: Thank you, John! We're so happy to hear the arrangement arrived on time and made a great impression at the new Nothing Bundt Cakes location. We appreciate you choosing us to help celebrate their opening!
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Rated 5 out of 5 stars
Our co-worker was very pleased with the flowers. Thank you for taking our phone order and doing next day delivery.
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Rated 5 out of 5 stars
The floral arrangement was exactly what I ordered. My sister-in-law loved them! Thank you to all at Thompsons Flower Shop.
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
Delivery Policy
At Thompson's Flower Shop, we take great pride in providing professional, hand-delivered floral service throughout our delivery areas. Please review the following delivery policies before placing your order.
Hand Delivery
All arrangements are personally hand-delivered by our team and are never left unattended at a residence or doorstep. We believe flowers should be received directly to help ensure their freshness, presentation, and overall experience.
Recipient Availability
Residential deliveries require someone to be available to receive the arrangement. If no one is available at the time of delivery, we will first attempt to contact the recipient by phone and text message. If we are unable to reach the recipient, we will then contact the customer who placed the order. If no immediate resolution can be made, the arrangement will be returned to our shop and placed back into our floral cooler until further delivery instructions are provided.
Additional delivery attempts may require a re-delivery fee.
Delivery Timing
Standard deliveries are routed throughout the day for efficiency and may arrive anytime during normal delivery hours. While we do our best to accommodate special timing requests, exact delivery times cannot be guaranteed unless a timed delivery service has been arranged in advance and confirmed by our shop. Customers who purchase a timed delivery service can expect their order to be delivered within the delivery window selected at checkout. Timed deliveries require an additional fee and may be limited during major floral holidays.
Accurate Delivery Information
Customers are responsible for providing accurate delivery information including recipient name, address, apartment or suite number, business name, gate codes, and a valid phone number. Delays caused by incomplete or incorrect information may require additional delivery fees.
Hospital, School & Business Deliveries
Deliveries to hospitals, schools, businesses, funeral homes, and assisted living facilities are subject to each location’s policies, visiting hours, and staff procedures. We are not responsible for delays or non-delivery due to restricted access, early closures, or recipient unavailability.
Funeral Deliveries
Funeral and memorial deliveries are coordinated using the service information provided at the time of the order. We work closely with local funeral homes to ensure timely delivery whenever possible.
Delivery Notifications
Customers may receive delivery-related text messages including arrangement photos, delivery tracking updates, and delivery confirmations when available.
Weather & Holiday Delays
Severe weather, traffic conditions, road closures, and high holiday order volume may occasionally impact delivery timing. We appreciate your understanding during these rare circumstances.
Responsibility After Delivery
Once an arrangement has been accepted by the recipient, household member, front desk, office staff, or facility personnel, responsibility for the care and condition of the flowers transfers to the recipient.
All sales are final. Due to the perishable nature of fresh flowers, we do not accept returns or offer refunds. However, if we have made an error with your order or delivery, we are happy to offer an exchange. Please contact us within 24 hours of delivery so we can review the issue and make it right.
